Crown Resorts Club Marbella

This is the second time we have visited this resort. Our apartment on two levels was great. A balcony overlooking the pool. A kitchen that met all our needs (albeit my partner and the hob didn’t get on!!) Downstairs. A twin with a balcony and bathroom. A double with own bathroom and view of the pool. Yes. The furniture is a little dated. But was perfect for what we needed. The resort is great. The attention to detail. Watching the staff early morning cleaning the pool, the glass barriers, seating area. Perfect. We ate at the restaurant twice. Food was amazing. Again. Perfect service. Our last day the flight wasn’t until late. We could use the facilities and given towels so we could shower before leaving the resort. In all honesty. One of the best resorts we have ever stayed in and can’t wait to return. X"

We came from USA on a friend's timeshare booked through RCI with points. He should get his points back. This would be considered a one star hotel (run, don't walk) in Mississippi where we are from. First, the furnishings: The hide-a-bed couch had the bars sticking out of the cushions in back, unusable as a sofa. The old chair looked like a Good Will reject. We could get more TV on rabbit ears in the States. There's not a single chest of drawers in either bedroom. Ikea would be a major upgrade. The kitchen was barely adequate--no dishwasher; microwave from the 80's, ancient unworkable ice trays, refrigerator was the most basic model available. The mini-split air was too small and located poorly. We slept hot every night. There was an unanticipated upcharge for utility cost. Yes, the pool was pretty, but we are cultural travelers not beach people and this place is waaay out of the way. Yes there was a large patio but it was furnished with cheap plastic furniture and had a stunning view of the alley between buildings. A walk to the beach would take half an hour and risk your life crossing a main highway. Do not stay here if you don't have a car. We booked an excursion to Gibraltar through the front desk and the directions to the bus stop, on a main busy thoroughfare, were confusing and inaccurate. Come on, man. The "restaurant" is a buffet lunch and a bar by the pool. Not open for dinner. In sum, not what we expected having traveled across an ocean to get here. It's run down. Don't book it."

I am writing this as lying on the sunbed for our last day. I booked this via a mystery holiday for mothers day for me and my mam. I extended the stay to 3 nights. The hotel itself is clean with a friendly atmosphere, the staff cannot do enough to help you from reception to the bar staff, all amazing! Our room was small however adeqate however have been informed the smaller rooms are used for the type of booking we had, you can get 2 bedroom appartments when booking direct. On our arrival we were given a 10%discount voucher for breakfast and if you book breakfast for additional days at the same time, the 10% comes off every day. We paid around 55euro for 2 people for 3 days. The breakfast was lovely with a small selection of cereal, fruit, meats, cheese and full english breakfast including boiled, fried and scrambled eggs. Theres also a selection of bread and pastries. At this time of year they also serve a daytime menu which includes pizzas and fries up until 5pm. I am informed that as of next friday this extends to evening meals and drinks. At present you can only get drinks until 5pm. Prices are very reasonable also. The restaurant staff are friendly, approachable and it is very clean! There is a swimming pool with a lifeguard and its different depths, suitable for kids. Plenty of sun beds and no towel war! This hotel is in a quiet location with little about however if you turn left out the hotel then left at roundabout theres a bar and shops, again with lovely staff, less than 10min walk. We had friends in the region who collected us and we went into malaga for the night however i have been told there is a bus that can take you into town. According to a regular traveller we spoke to, if you continue down the road from the shop to the bottom theres bars and restaurants but be warned, it will be a steep climb back up. I give this hotel 5 stars as it is exactly what we wanted, quiet, out of the way of the hussle and bussle, clean and friendly staff. We have already enquired about returning next year 😃"

Out door pool was amazing, a constant 28 degrees. No pool towels but you can use a bath towel from the unit. Large 2 bed 2 bath unit, very clean and comfortable. But no extras, only a tiny soap in each bathroom no shampoo. Mid week linen change had to be done by ourselves. Sheets etc left outside door! Also lots of stairs so carrying shopping to unit was difficult. "

We absolutely loved this hotel for a budget stay! Our apartment was huge and equipped with everything we needed and more (including a washing machine, which was a great bonus). 2 bedroom apartment and 2 bathrooms both with showers. The pool and bar/restaurant area were lovely, especially with a happy hour to enjoy. There’s also a fantastic indoor pool with a hot tub, which made the stay even more relaxing. The staff were friendly and always helpful, which really added to the experience. We did walk to the beach one day, but with two small children and the hilly terrain, we ended up taking a taxi back, which is something to keep in mind. There are a few shops, bars, and restaurants just a 5 minute walk away, so it was easy to get anything we needed. Overall, we couldn’t have asked for a better stay. It was incredible value for money, and we would absolutely love to come back. Thank you very much!"