Apollo Hotel

had a very disappointing experience at this hotel. My reservation was for 16 June, and my daughter made the booking. We arrived just after midnight, around 12:15 am, after a long journey. The receptionist refused to let us into the room, claiming our booking was for the previous day and saying we had to pay for another room. The following morning, I spoke to a different receptionist, and she also confirmed that our reservation was for 16 June, which made the situation even more confusing. Because it was very late, we were exhausted and had no realistic alternative. The receptionist took advantage of the situation and told us we had to pay £110 for another room, even though we had already paid £70 for our original booking. We felt we had no choice. The handling of the situation was unprofessional, stressful and unfair. Instead of trying to resolve the issue or investigate the booking properly, we were simply told to pay more money. I would not recommend this hotel based on my experience. I hope the management investigates what happened and treats future guests more fairly."

Great location, great value for a money if you are budget traveler. Close to public transport. Surprisely breakfast was included and was preaty good!"

The location was within a 25 minute walk to Plaka and the Acropolis. Breakfast was included and consisted of scrambled and boiled eggs, breads, sausages, fruit, and cereals. The coffee was weak and occasionally hot. We booked a room with two beds, we're given a room with one and then switched to the 6th floor. We had an excellent Acropolis view, with a balcony. The walls are paper thin, you can hear the neighbour breathe, and smell the cigarette smoke all the time. Parking is a challenge. If cigarette smoke is a problem for you, probably don't stay here, or come to Athens at all!"

I booked this hotel in a rush. When then reading the reviews I was nervous about the area and how the staff would behave. There was nothing to be nervous about. The hotel is in a slightly rougher area and on a main road so quite noisy but apart from that, the location is ideal with it only being a short walk to the centre. I traveled alone but I appreciate I am not a woman and so if I were a woman and traveling alone in the area, it might make me nervous. As for the staff, they were perfectly fine - friendly when interacting with them. The hotel room itself was basic but fine - pushed two single beds together which wasn’t ideal but not awful - they were quite uncomfortable though. The room had an ok sized private bathroom and a balcony which was great. Breakfast wasn’t great - very basic offering. Overall it was ok - would be fine if staying for a couple of nights."

I chose The Apollo because of its proximity to the sites I wanted to see. I walked to all these with ease. The staff are kind, friendly, knowledgeable and approachable. Special mention must go to receptionists Effie, who went above and beyond and to Costa, who gave great advice. Maria, the cleaner, kept my room spotless. This hotel is clean, the breakfast nourishing (even for a vegan like me), the rooms plain and secure, the beds comfortable, the bathroom sparkling and the shower hot. That's all I needed! The décor is drab and could do with an uplift but I would recommend this hotel wholeheartedly!"