BLUESEA Montevista Hawai

We was put into the sister hotel further up the road, checked in and went upto our room. Upon entering the room very noticeable details stood out, stains on sheets, cigarette burns on side table and walls, holes in walls and very out dated decor. We knew it would be a average hotel to stay at, but little things like that made it more a 2* or even 1* hotel. The breakfast is served as buffet style, and would rate it as average. Just felt like it was a party hotel, could hear everyone coming back from bars and clubs at 5am, walls paper thin. Every morning we went down to the pool, but was left disappointed every time as there was no lounges left, being reserved by beach towels with nobody on them. On average about 25 lounges with the amount of people staying in the hotel doesn't work out. The only decent thing about the hotel was the location for the beach."

I usually don’t leave a reviews but felt I must for this hotel to warn other families. Firstly, the hotel is really dated and the walls are paper thin as evidenced by the party in the room beside us that woke us up on our first night at 4am. The food was really poor with little variation and just bland with no seasoning. Even though we went all inclusive we had to eat out a couple of nights. The staff acted as if they wanted to be anywhere else, especially Ali working in the bar. The only person who smiled at all was the lady serving drinks in the dining room. Most of the staff’s English was really poor and although my Spanish is worse, I’m not dealing with tourist on a daily basis. When my wife’s bag was stolen on the beach, the front desk couldn’t care less and offered no assistance. The pool spaces (30) are totally inadequate for the size of the hotel also and we couldn’t use it each day. The bathroom in our room was tiny and smelt all week. My advise would be to spend a little more and not regret your time in what is a busy and lively town."

Amazing experience. The service from the staff was 10/10, anything we needed they helped us out with immediately. The rooms were nice and cleaned everyday and we made great use of the pool. The location is just perfect, right across the road from a supermarket and just minutes walk from the main strip and the beach. Would recommend :)"

Very satisfactory 4 day break at reasonable price for a basic 3* at hotel Montevista Hawaii. All staff helpful & welcoming. Food was adequate & always found something to eat. All inclusive drinks served in beakers with a refundable 1€. Beds very comfy & extra pillows given when requested. You are able to use pools in both hotels which are close to each other. Not many sun beds around small pool areas in both hotels. Location is central to shops bars & beach. Can be loud at night with people coming back from night out but didn’t bother us. Would not recommend booking with on “the beach”as not met at airport & had to find the bus to hotel by ourselves. Transfer time is over an hour then dropped off at bottom of hill and a steep walk to hotel so not good for people with mobility problems. Direction from “on the beach” was abysmal but that’s nothing to do with hotel."

I would not recommend staying at Montevista Blue Hawaii Hotel in Lloret de Mar. This was one of the worst hotel experiences I’ve had and it certainly didn’t feel like a 3-star hotel. The cleanliness and maintenance of the hotel were unacceptable. Our bed had stains on it that were never changed throughout our stay, and the towels provided were dirty and stained. The room had dirty marks on the walls and ceiling, rust in the bathroom on the ceiling, bath and sink, rusted radiators, damaged flooring, and there wasn’t even a plug stopper for the bath. The toilet also wasn’t properly secured to the floor and wobbled every time it was used, which felt unsafe. Our hotel view was also of a wall and a few trees- we asked to move to a better room and got told they were full capacity and to check back the next morning. We were also majorly disappointed with the staff. The bar staff were unfriendly (apart from 1 receptionist when we first arrived and 1 staff member serving the drinks in the dining-room) as well unapproachable. Housekeeping removed our reusable cup from the room and refused to provide a replacement, even though it was clearly taken during cleaning. We had paid a €1 deposit for the cup at the start of our holiday and did receive the deposit back when the cup was returned at the end of the trip, but that didn’t help while we were staying there as I was without a cup replacement for a full evening. When we explained this to reception, we simply got a shrug of the shoulders and told to pay another euro for the cup. We refused as we had already paid for the cup deposit and didn’t see sense to pay another. This then meant we couldn’t make full use of the all-inclusive package we’d paid for for an entire lunch time/evening. The food was repetitive, with virtually the same buffet every night, and the drinks selection was extremely limited. The all-inclusive package offered very little choice and wasn’t good value for money. The room itself was uncomfortable due to an extremely noisy air conditioning unit, and the walls were so thin that we could hear conversations in neighbouring rooms and people constantly walking along the corridor. Overall, this hotel felt more like a budget hostel than a 3-star hotel. I would not recommend staying here, as it fell far below the standard advertised and was poor value for money."