Coralli Apartments

The room was infested with ants and cockroaches. The ants were in the bed, shower, walls, my toothbrush, toilet seat. Absolutely horrific. I was staying here during a friends wedding, therefore had no option to change hotel as it’s the height of wedding season and no availability at such short notice. I had to wear flop flops inside due to the amount of ants on the floor. I didn’t even have a top sheet for the bed on the last night and had the same smoke smelling mini towels throughout my 4 night stay. Vile."

Overall amazing, only reason it’s not a 5 star is because there is absolutely no WIFI in the apartments of hotel. Other than that it’s a place worth going to for a hoilday."

I have been coming to Pefkos for over 26 years, often multiple times a year. Always travelling independently and staying in studios closer to the village, yet often walking down the then dark road (footpath and lights now) to Coralli to eat in the exceptionally reasonable restaurant. This year when we sat down to book a holiday the cost was the main contender, we could no longer afford to travel independently and set out to book a package deal. We were open to anywhere in Europe really, but value for money kept coming back to Greece. So here we are on our first ever package holiday, at Coralli and it has not disappointed. We are in a lovely apartment across the road ( we did contact Tsambika and requested a nice apartment), yes it is up a hill, but on arrival a member of staff brought our bags up. Yes we had to pay the tax charge and pay for air conditioning (about €190 for both for 2 weeks), but that is normal in Rhodes. The room is very spacious, has a large double bed and a single bed, bathroom with shower, kitchen with fudge with ice box, kettle, toaster, two ring hob, if you feel the need to cook. It is cleaned daily, clean towels every other day, sheets changed on day 3. Complaint?? They come about 10.30 and we aren't always ready for them 😴. Sunbeds around the pool are free but if you are more of a beach lover like me €20 for 2 beds, a brolly and a couple bottles of water seems fair enough and they are oh so comfy, big thick mattresses on them. It is close to a road and Palm Bay next door can be a bit noisy but once you close the patio doors to sleep no noise is heard......apart from my snoring!! With the value and quality of Coralli I can't see us ever going back to our independent piece of heaven. Everyone has their own idea of a perfect holiday but to be honest for me .....I'm on it!"

We stayed here in late June 26, the staff are friendly and polite . However our room was in the original part of the hotel, they do have other accommodation but that is across the road which I believe are beautiful. Our room however was disappointing even though it had been newly renovated it lacked thought. Our room faced onto another hotel where the people staying there could see straight into your room when your curtains were opened. There was nowhere to hang wet clothes outside either . Our room wasn’t cleaned the whole time we were there. Our room was full of mosquitoes. Pefkos main streets are about a 10 minute walk which was easy to do. Loved pefkos but wouldn’t stay here again unfortunately."

I have rated this average mainly for the very poor customer service we received from staff. Upon arrival we were met by 2 staff, who simply asked my name and said you are in room xyz and my colleague will show you the way, and literally in the same breath you have to pay 22euro for country tax, and that was it. No welcome to Coralli no welcome information nothing about breakfast times, a/c. safe wifi etc. Upon getting to the room i asked about A/C and was told you will need to speak to reception, so back down i went, A/C was charged at 12 euro per night and the safe was 30 euro for 10 days, there is no wifi in the rooms only in the restaurant. Still in regard to customer service, we asked Nikos to order a taxi for us as we had a wedding to attend, we came down on the day and 2pm came and went a taxi pulled up at 2.10pm so we asked if it was for us and the driver said yes so we got in, the next day Nikos came to our table and said your taxi driver was he an older guy we said no he said you got in the wrong taxi and your taxi was waiting 10 minutes, hovering at the table as if i was going to offer a apology payment, i did apologies if we got the wrong taxi but if Nikos was so bothered that we got in his mates taxi then perhaps he should have been keeping an eye out for it and tell us which one to get in! As our flight was an evening one we asked in the first week if we could keep the apartment and check out later of course expecting to pay, Nikos said you can come down 1 hour before check out and ask me then, of course i found that ridiculous as i didn't want to have no where to go and spoil the last day of our holiday so i checked in the same day at the palm bay the hotel over the road from the Coralli, a much better hotel with incredibly polite and helpful staff. The rooms at Coralli are nice large in size, fresh looking, however the dog barking in the neighbouring yard can be annoying, there is no TV in the rooms, and no privacy curtain, although i appreciate that not everywhere has these. We didn't expect the cleaners to be knocking on our door at 0930 on our check out morning asking us what time we are leaving as check out is 1100! There is no fire point information or indeed what to do in a fire, when we checked into the Palmbay this was on the back of the door, however there was no such info at Coralli. The breakfast for B&B guests are mediocre at best, i feel more effort could be put into them. Would i stay here again absolutely not, i think those that enjoy this place are people who like to stay by the pool all day and spend money in the restaurant, and those people possibly get a better service."