Historico loft & rooms

We thought it will be a great place till next morning …. When we arrived, we were advised by a member of the property staff (a lady with black hair at reception) to park our car on a specific road some distance from the hotel. She did not provide any instructions or warnings, nor did she mention that the area might be unsafe or restricted, or that the car could be removed the following morning. As visitors unfamiliar with local parking rules, we relied on her guidance. Unfortunately, the parking location was not safe/legal, and our car was subsequently removed. This caused significant inconvenience, stress, and additional costs. We had to pay €140 to retrieve the car from the impound centre. It is very concerning that she insisted we park there without advising us to check signs or warning us about the risk of removal. Instead, she simply pointed out the road and suggested leaving the car there since the hotel is centrally located and we would not need to use it. We believe guests should be properly informed about parking restrictions and not directed to unsuitable areas. We would have gladly chosen a paid and safe parking option to avoid this situation. Overall, this was very unprofessional, and the communication from the hotel was extremely unhelpful. We received no apology and no compensation. This experience left us feeling misled and very disappointed"

During our stay, the hotel receptionist (a lady with black hair) clearly showed us where to park our car free of charge, even marking the street on a map and guiding us along the one-way system. We followed her instructions exactly, planning to leave the car overnight until our departure the next morning. However, she did not mention any temporary restrictions, such as street cleaning on Saturday mornings, which would have required us to move the car. As first-time visitors to Trapani, we had no way of knowing this, and as a result, our car was towed early the next day, causing major inconvenience and additional costs, including towing fees, police charges, and taxis, totaling €140. When we requested reimbursement, the hotel refused to take any responsibility, stating that guests are solely responsible for parking, even when following staff instructions. This felt extremely misleading and unfair—guests are being guided into a situation that could easily result in fines or towing. We warn future visitors to be very cautious about relying on the hotel’s parking advice, as it could lead to unnecessary stress, fines, and unexpected expenses."

Great place to stay. Great service, awesome breakfast with a wide variety of food. The rooms are big & the price are awesome. We would come anytime again. Eine wirklich tolle Unterkunft mit einem sehr guten Preis-Leistung-Verhältnis & sehr guten Service & Frühstück. Die Lage ist auch super."

This adorable, modern and quaint 3 storey hotel is perfectly situated. It is also close to Via Fardella, the main street in beautiful Trapani, all types of restaurants, cafes and the train station. The room I stayed in was more than an average sized room with a beautiful, decent sized bathroom, great walk-in shower and bright lighting. The staff, lovely, helpful and ever present. In particular, Clara. Kudos to management for hiring her. Highly recommend staying here. One little drawback is that the Reception Desk is not open 24 hours, although you are given an outside door key to open the door to get in."

There is no safe in the rooms so I would recommend taking your money/passports with you as staff stole 100 euro from inside my suitcase. Complained to the staff at reception who claimed this was impossible, no manager followed up and there was no support around this at all very poor. There was only one key for the room given, reception closes at 10pm. The breakfast is very very poor also with lack of seating. Generally very poor stay would highly recommend to avoid at all costs."